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Terms of Service

Last updated: February 4, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Inventeta ("Company," "we," "our," or "us") governing your use of the Inventeta lot traceability software and related services (the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

2. Description of Service

Inventeta is an enterprise lot traceability system for traceability-critical teams. The Service provides:

  • Receiving and tracking of materials and components
  • Batch and lot management
  • Labeling, packaging, and shipment tracking
  • Forward and backward traceability
  • Recall management
  • Audit-ready reporting
  • Document management
  • Integrations with e-commerce and labeling systems

3. License Grant

3.1 Self-Hosted Deployment

Subject to these Terms, we grant you a non-exclusive, non-transferable, limited license to install, configure, and use the Service on your own infrastructure for your internal business purposes.

3.2 Restrictions

You may not:

  • Sublicense, sell, resell, or lease the Service to third parties
  • Modify, adapt, or create derivative works of the Service
  • Reverse engineer, decompile, or disassemble the Service
  • Remove or alter any proprietary notices or labels
  • Use the Service for any unlawful purpose
  • Interfere with or disrupt the integrity or performance of the Service

4. User Accounts

4.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4.2 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in conduct that we determine, in our sole discretion, to be harmful to us, other users, or third parties.

5. Your Data

5.1 Data Ownership

You retain all rights to the data you enter into the Service ("Your Data"). We claim no ownership rights over Your Data.

5.2 Data Responsibility

You are solely responsible for:

  • The accuracy and legality of Your Data
  • Compliance with applicable laws regarding data collection and use
  • Maintaining appropriate backups of Your Data
  • Proper configuration of data retention policies

5.3 Self-Hosted Data

For self-hosted deployments, Your Data is stored on your infrastructure. You are responsible for securing and backing up your installation.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe intellectual property rights of others
  • Transmit malicious code or interfere with the Service
  • Attempt unauthorized access to any systems
  • Impersonate any person or entity
  • Collect or harvest user information without consent
  • Use the Service for competitive analysis purposes

7. Intellectual Property

The Service, including its original content, features, and functionality, is owned by Inventeta and is protected by copyright, trademark, and other intellectual property laws. These Terms do not grant you any right, title, or interest in the Service except for the limited license granted in Section 3.

8. Third-Party Integrations

The Service may integrate with third-party services (e.g., WooCommerce, Shopify, label printers). Your use of such integrations is subject to the respective third parties' terms and conditions. We are not responsible for third-party services.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR COMPLETENESS
  • UNINTERRUPTED OR ERROR-FREE OPERATION

We do not warrant that the Service will meet your requirements or achieve any particular results, including regulatory compliance. You are responsible for ensuring your use of the Service complies with applicable regulations.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INVENTETA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • LOSS OF PROFITS, REVENUE, OR DATA
  • BUSINESS INTERRUPTION
  • COST OF SUBSTITUTE SERVICES
  • REGULATORY FINES OR PENALTIES
  • RECALL COSTS OR DAMAGES

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Inventeta and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable laws
  • Your Data and its use

12. Termination

These Terms remain in effect until terminated. You may terminate by discontinuing use of the Service. We may terminate or suspend your access immediately, without prior notice, for any reason including breach of these Terms.

Upon termination, your license to use the Service ceases. Sections that by their nature should survive termination shall survive (including Limitation of Liability, Indemnification, and Dispute Resolution).

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Inventeta is registered, without regard to its conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration under the rules of a recognized arbitration provider in the Company's jurisdiction, except that either party may seek injunctive relief in court for intellectual property violations.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the modified Terms.

16. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Inventeta.
  • Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
  • Waiver: Failure to enforce any right does not waive that right.
  • Assignment: You may not assign these Terms without our consent.

17. Contact Us

If you have questions about these Terms, please contact us at:

  • Email: legal@inventeta.com
  • Address: Available upon request